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(for: Bug Tracker Needed)
1 | Posted by: Jennifer Grucza (Guest) | ~ 1 year, 9 months ago |

My current company uses Bugzilla for bug tracking. It gets the job done, though it seems a little clunky in terms of user interface.

My last company used Mercury TestDirector, which was definitely more slick, but I imagine it probably wasn’t cheap.

2 | Posted by: DarkBlue (Registered User) | ~ 1 year, 9 months ago |

I must admit, as a sucker for eye-candy, the Bugzilla interface really puts me off. Ideally, I want my clients to be able to report bugs through the system, so it should have an intuitive UI and look pleasant - because whatever I choose reflects on me!

Based purely on a cursory look over Mercury’s website, I agree that their products (TestDirector may have been renamed as I couldn’t find it on the website) probably have enterprise-style price tags - I’m looking for free!

If the worse comes to the worse, I could always roll my own. However, I’d rather take something off-the-shelf as my time is better spent elsewhere at the moment.

Thanks for your input Jennifer.

3 | Posted by: michael (Guest) | ~ 1 year, 9 months ago |

I [heart] Request Tracker AKA RT . http://bestpractical.com/rt .

4 | Posted by: DarkBlue (Registered User) | ~ 1 year, 9 months ago |

Thanks Michael. I will check Request Tracker out (first time I’ve heard of it).

5 | Posted by: Tim Parkin (Guest) | ~ 1 year, 7 months ago |

TRAC!! www.edgewall.com - Have a look at svn as a repository too it’s like cvs without the sharp edges

6 | Posted by: DarkBlue (Registered User) | ~ 1 year, 7 months ago |

Howdy Tim! :-)

Thanks for the pointers. I’ll check them out and let you know what I think.

7 | Posted by: DarkBlue (Registered User) | ~ 1 year, 2 months ago |

I’ve spent a couple of months testing various Bug Tracking applications now. I finally settled on Mantis and we’re lovin’ it!

8 | Posted by: Bertelby (Guest) | ~ 1 year ago |

I am currently trying to decide between Bugzilla and Mantis for my organization. One of the features that I love about Bugzilla is the ability to have bugs automatically assigned to a default component owner. Do you know if there is a way to do this using Mantis?

9 | Posted by: DarkBlue (Registered User) | ~ 1 year ago |

One of the features that I love about Bugzilla is the ability to have bugs automatically assigned to a default component owner.

I’m almost certain that this behaviour is supported by Mantis.

10 | Posted by: Kontaktanzeige (Guest) | ~ 2 weeks, 2 days ago |

After wotrking with TRAC, i find it pretty useless. I’m currently evaluating Mantis. See whether it’s convincing…

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